Product Reviews & Ratings Guidelines
We value and appreciate reviews, ratings, and product photos from customers who have genuinely purchased and experienced our products.
Who Can Leave a Review
Only verified buyers with an account can submit reviews
Verified reviews will be marked with a “Verified Buyer” badge
You can leave a review through your My Account section, or via review invitation emails we may send after your purchase.
Photo & Content Guidelines
When submitting a review, please ensure:
Your feedback reflects your genuine experience
Photos do not include personal or identifiable information (e.g. addresses, street signs)
Content is clear, relevant, and respectful
Content That Will Not Be Accepted
Reviews may be rejected if they include:
- Offensive, abusive, misleading, or inappropriate content
- Spam or promotional material
- Personal information (phone numbers, emails, addresses)
- Mentions of competitors
- Reviews not related to the specific product
- Non-constructive feedback or service/policy complaints
Moderation & Publishing
All reviews are moderated before publishing to ensure they are:
- Genuine and relevant
- Respectful and appropriate
- Helpful to other customers
We reserve the right to:
- Edit or remove content that violates our policies
- Decline reviews that are misleading or not genuine
Ratings System
Ratings range from 1 to 5 stars (5 being the highest)
Product ratings reflect the average of all published reviews
Ratings and reviews may be displayed across product pages and marketing materials
By Submitting a Review
You agree that:
- Your content is non-confidential and may be used by us
- You grant us the right to use, publish, and display your review and images
- You have the right to share the content you submit
- Your review reflects your honest opinion
We appreciate your time in sharing your experience — your feedback helps us improve and helps others shop with confidence.