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After Sales service form

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    Thank you for choosing our product. We hope you are enjoying it.
    We apologize for any inconvenience you may have encountered with our product and are here to assist you. Please fill out the form below to submit your warranty claim or service request. Our team is committed to resolving your concerns as quickly as possible, and we will get back to you within 1-2 business days.


    Please acknowledge the following warranty service conditions:

    • If a warranty claim is determined to be the result of improper installation, misuse, or any issue not related to a manufacturing defect, a service fee may apply.
    • If the issue is found to be unrelated to the warranty or the product is not one of ours, a service fee will also be applicable.
    • Please be aware that HD Reno has the right to charge a service fee for customer error including above situation.

    Business Hours

    Monday - Friday 9am to 5:30pm

    Saturday - 10am to 4pm

    Sunday - Closed